Three Count support

Found a bug, stuck on something, or have an idea? Email chris@blueencore.dev. I read everything and usually reply within 7 days.

If you are reporting a bug, these help me find it:

• your iPhone model and iOS version, and your watch model if the watch is involved
• the app version, shown at the bottom of the app’s Settings screen
• what you did just before it went wrong

Common questions

What is the three count?

It is how the app keeps a lift hard when your weights run out. Once you hit every rep with the heaviest weight you own, the app asks you to resist the weight for a count of three on the way back. The same weight gets harder, and you will manage fewer reps at first.

On the phone, tap the three pips on an exercise and the app counts it for you. On the watch, tap the pips and it counts with taps on your wrist.

How does the app decide what I lift next?

You add reps until every set reaches the top of the rep range, then you add weight. At the heaviest weight you own, it moves to the three count, and after that to a three count with a pause. If a lift does not improve for four sessions in a row, the app says so and suggests a lighter weight, an extra set or a swap.

Will my history carry over to a new phone?

Yes, while Sync with iCloud is on in the app’s Settings. Sign in to the same Apple Account on the new phone, install Three Count, and your history, plan and settings come back.

You can also keep your own backup. Settings → Export my data saves everything as a file.

I deleted the app and my history is gone. Can you restore it?

I can’t, because the app never sends your history to me. If iCloud sync was on, installing the app again brings it back. Otherwise it is gone, unless you exported a copy.

Do I need an Apple Watch?

No. Everything works on the iPhone alone. The watch app is a remote for a workout you start on the phone. It also shows your heart rate and saves the workout to Health.

The watch does not show my heart rate or save workouts to Health.

Health access is off for Three Count. Open the Health app on your iPhone, tap your picture, then Apps, then Three Count, and turn the categories on.

Can I use kilograms?

Not yet. Weights are in pounds for now.

My cable machine’s stack says one weight and it feels like another.

Many home machines halve the stack through their pulleys, so a 200 lb stack feels like 100 lb at each handle. Enter what you feel at one handle. The machine’s manual gives the pulley ratio.

I bought new equipment. How do I add it?

Turn it on under Equipment in the app’s Settings. To rebuild a day around it, use Reset to default plan on the Workout tab.

How do I change an exercise?

Tap it on the Workout tab. You can swap it for another exercise that does the same job, or change its sets, reps and rest time.

Does the app have ads or in-app purchases?

No. There are no ads and nothing to buy.

What data does the app collect?

None. See the privacy policy for the details.

A word on safety

Three Count’s exercise guides are general information, not coaching and not medical advice. Check with a doctor before you start a new exercise program. Start lighter than you think you need, and stop if something hurts.